Terms and Conditions - Root Medicine
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Terms and Conditions

What we're good at

Disclaimer

Please note that this is not a medical treatment, nor does it claim to be so. It is not intended to replace working with your GP, healthcare professional, consultant or gynaecologist. It is always advised to seek medical treatment or advice when needed and diagnosis is required.

Payments

Currently payments are taken at Equilibrium and Leamington by debit card, cheque (payable to Essential Holistic Health) or cash. At Repton you may by card, cash or cheque which are payable to The Bridge Centre. There is provision for BACs payments if required – Please ask for details.

All payments should be paid for at the time of treatment unless prior arrangement has been made.

>For clients booking a package of 6 sessions or more, payment needs to be in advance although you are free to book your sessions in as you go along. With this option you will receive a 15% discount.

Late Cancellations

Please note: I realise that sometimes life can throw us a curved ball so to speak, but I would ask that you be aware of my terms and conditions. It is considered a late cancellation if you are unable to give 48 hours’ notice. If that is the case you will be charged 50% of the treatment cost.

Cancellations within 24 hours’ of the booked treatment will be charged at the full appointment cost. The reasons are two fold – firstly my time is precious to me and my family, and secondly, failing to make your appointment can mean that a client who is in greater need and who could have been allocated your appointment will now have to wait. Plus it’s polite and respectful. This new stricter policy is the result of many wasted hours at the end of 2014.

Treatment Times

If we are feeling chatty, we might go slightly over. This works in your favour if that’s what you need, so please be aware that if a client needs it, I might be running slightly over. Hope you understand! We can “mix” therapies if required, eg massage and reflexology in a 60 minute session. The only thing that limits is our imagination!